Every great brand starts with a clear direction.
✦
Every great brand starts with a clear direction. ✦
How It Works
Every project is built on clarity, collaboration, and a process that keeps things moving. Here’s how we turn ideas into refined, ready-to-launch brands.
Whether we’re building a brand from scratch or polishing what’s already there, every project follows the same structure - clear stages, simple communication, and creative direction from start to finish.
Our process
Discover
We start with understanding.
You’ll complete a short brand questionnaire that helps us learn your goals, audience, and inspiration. This sets the tone for every creative decision that follows.
Define
We translate clarity into direction.
From your responses, we create a moodboard, visual tone, and brand foundation. Here’s where we lock in the look and feel - colours, fonts, and overall style.
Design
We bring your brand to life
Logos, layouts, web builds, or collateral - this is where your visuals take shape. You’ll receive previews for feedback before we finalise the suite.
Deliver
We hand over with confidence.
Once approved, you’ll receive your final files, usage guide, and any add-ons. Every handover includes clarity on how to keep your brand consistent moving forward.
Communication is simple , timelines are clear, and you’ll always know what’s coming next. You can pause for feedback or add extras at any point - it’s your process, built around your pace.
Working with
Hey Carter feels
guided yet flexible.
What happens next
1
Enquire & Connect
Tell us what you need - we’ll confirm
details and guide you to the best service.
2
Proposal & Quote
You’ll receive a tailored
proposal with scope, timeline,
and next steps.
3
Creative Process
We begin - with structured milestones,
feedback rounds, and clear communication.
4
Launch & Support
Receive your final files and guidance -
confident, cohesive, and ready to share your
new brand.